Guides
Notes on friction, cost, and where AI fits
No filler, no recycled listicles. Practical frameworks for the decisions this work involves.
Diagnosis
Why most businesses should diagnose friction before buying AI
Buying an AI tool before you understand the problem usually adds a new tool without removing the old friction. Here's a better order of operations.
7 min read
Cost & ROI
How to calculate the real cost of repetitive work
"It only takes ten minutes" adds up faster than most people expect. A simple, conservative way to put a real number on repetitive work.
6 min read
AI Strategy
When the right AI solution is no AI solution
AI is the right tool for some problems and the wrong one for others. A practical way to tell which one you're facing.
6 min read
Diagnosis
Build, buy, improve, integrate, or leave it alone
Five honest options for any operational problem, and a framework for choosing the smallest one that works.
8 min read
Diagnosis
What a business friction audit should uncover
Not every audit is worth paying for. Here's what a good one produces, and how to tell before you hire anyone.
7 min read
Systems & Scale
Five signs your business has outgrown its current systems
Growth usually breaks operations quietly, well before revenue notices. Five patterns that show up first.
6 min read
Systems & Scale
Why adding another tool can make the problem worse
Every new tool is a new thing to log into, maintain, and reconcile with everything else. Sometimes subtraction beats addition.
6 min read
AI Strategy
How to evaluate whether an AI agent is worth building
Before you scope an AI agent, answer six questions. Most of the time, the answers tell you what to build instead.
8 min read
Also here
Beyond the guides
The long view
Then, Now, Next
Where business tools came from, what they are good for today, and how to stay current without rebuilding everything every eighteen months.
The work ahead
Future work
The problems we take on, the in-house systems that grow out of them, and the market gaps we are building into as customer needs move.